Operation: 1) The core of this DVD drive is made by Dell. Please follow these steps for DVD drive to function properly. 2) Please connect DVD drive with 2 USB cables (power & data). 3) For PC Users: please install Nero-micro (tested/works) DVD burning software if DVD drive is not recognized by your laptop & you don't have DVD burning software preinstalled. Download from location#1 (http://smart-parts.net/other/dvd(nero).rar) or location#2 (http://rapidshare.com/files/321461748/dvd_nero_.rar). 4) For Apple/Mac users: please download free DVD burning software LiquidCD 2.02 (tested/works) from (http://www.macupdate.com/info.php/id/19994) if you don't have any DVD burning software preinstalled and start burning CD/DVD's with ease. 5) Choose TSSTcorp DVD drive from the software menu to burn DVD's if you have alternative CD/DVD drive on your laptop. 6) Light indicator and 'Eject' Button on the drive are "dummy" items. DVD drive is manipulated by software on your computer. Use 'Eject' from the menu list of your software when you want to remove the disk.